Sentient reads, interprets and analyzes sales team conversations in real time, indexing for common themes and trends. With sales data integrated, team chemistry and morale are stored with corresponding sales metrics.
Using real time analysis, Sentient calls on deep learning to extract insights and mood analysis on the sales force as a whole, and on individual teams and sellers.
Sentient makes it simple to understand the underlying dynamics of your sales force. Revenue is paired with team morale, making it possible to differentiate structural difficulties from managerial challenges.
Salesmen are the powerhouse of modern industry. Slack provides a cross-platform communication tool that allows them to work on their own terms, during their own hours, wherever they may be. There spirits are .the data they generate provides crucial insights on the health of the business and it's underlying management. Our Slack Bot .
Self-reporting measures are prone to a number of problems: response bias, scale variance and involuntary influence. Even when your teams believe they're answering honestly, they're not. Sentient cuts through the noise, and uses custom classifiers and models to capture team morale, sentiment and engagement.
The more your teams communicate, the more Sentient learns. By running high level correlations for extended periods of time, it learns which morale and keyword trends lead to which result, letting you intervene before the bottom line is affected.